EMOTIONAL INTELLIGENCE ADVANTAGE, THE

In The Emotional Intelligence Advantage, Amy Jacobson shares a powerful, practical guide for navigating challenging conversations, building resilient teams, and leading change with empathy. Through a five-step framework supported by real-world examples, she reveals how to process emotions effectively and turn workplace tensions into opportunities for growth. With tools to improve communication, resolve conflict, and boost team engagement, this book empowers leaders to create safer, high-performing environments. Essential for modern professionals, it offers the skills needed to lead with emotional clarity, compassion, and confidence in today’s ever-changing business world.